Cancellation and Refund Policy
Effective Date: March 29, 2025

At shoppyglobal.shop, we strive to provide high-quality digital products, including e-books. Since digital products cannot be returned once accessed or downloaded, we have established the following Cancellation and Refund Policy:

1. No Cancellations

• Due to the nature of digital products, order cancellations are not permitted once the purchase has been completed.
• Please review your order carefully before making a payment.

2. Refund Policy

• No Refunds: All sales of digital products, including e-books, are final. We do not offer refunds once the digital product has been delivered or accessed.
• Exceptional Cases: Refunds may be considered only in the following situations:
  • Duplicate purchases due to a technical error.
  • The product is defective or inaccessible due to issues on our end.
  • The wrong product was delivered, and the correct one is unavailable.

3. Refund Request Procedure

If you believe your case qualifies for a refund under the exceptional circumstances mentioned above:

• Contact us at support@shoppyglobal.shop within 7 days of purchase.
• Provide your order details and a brief explanation of the issue.
• We will review your request and respond within 3-5 business days.

4. Technical Issues & Assistance

• If you experience difficulties accessing or downloading your purchased e-book, please reach out to our support team for assistance.
• We will make every effort to resolve technical issues promptly.

5. Chargebacks & Disputes

• Filing an unauthorized chargeback without contacting us first may result in account suspension.
• We encourage customers to reach out to our support team for any concerns regarding transactions.

6. Policy Updates

• We reserve the right to modify this policy at any time. Any changes will be updated on this page.

For any further questions, please contact us at support@shoppyglobal.shop.

Thank you for shopping with shoppyglobal.shop!